Kids STEM Studio – 770 W. Gladys Ave, Chicago, IL 60661
2) Lincoln Park
Menomonee Club – 1535 N Dayton St, Chicago, IL 60642
Kids STEM Studio – 4124 Dempster St, Chicago, IL 60076
Do you want to ignite passion for your kids and instill confidence in Coding, Engineering and Technology when they are young? Kids STEM Studio offers specialized STEM programs in coding, game design and development, Lego Robotics and hands on Engineering for kids ages 6 to 13.
Sadly, our day was an utter disaster. Not only was our 9yo son separated from his two friends (that I clearly checked in together as a group), because they drew a hard line on "grade" vs. "age," but he was placed with the kindergartners and first-graders, while his fellow 9yo 4th grade pals (Nate is an Oct. baby, so on the older end of 3rd grade) did age-appropriate activities. I expressed how upset Nate was when I picked him up, and that I was incredibly disappointed. The most jaw-dropping part of our day happened moments ago when I received a call back from the owner, Mukesh, who was at the airport, and was YELLING via cellphone, angry, belligerent and defensive, insisting and stuttering through excuses that (And I QUOTE), that "he can't please 100% of his customers," that "I'm not getting a refund under any condition," (accusing me that this was my nefarious goal) and that the apologies I received from the VERY nice staff member who made the error in judgment (Maria)were just her "trying to be nice" and that she "Shouldn't have apologized." I only wish I could have recorded this phone call so that you could all hear how I was treated on this call. I'm shocked that a Chicago educational center, esp. one that caters to kids, would have this kind of owner and disdain for its customers. My son was in tears and inconsolable when I picked him up at 4, and Mukesh went on to tell me that "that was not true - I have security cameras and he wasn't crying" (!!!) when I asked why I wasn't called during the day to let me know that my son was this unhappy. I have ZERO issue with refunds or getting money back, my biggest concern was offering feedback on how they can avoid this issue going forward, esp. since other camps handle this concern with a basic dropdown menu request during registration. AVOID this camp at all costs, and most importantly, beware of this unstable and angry owner who has very little appreciation for his young customers and their parents.